Dear DJ,
Please allow me to express my deep appreciation to you and your staff for the excellent work you do. From the beginning, everyone I spoke with in your office was professional and courteous in responding to each of my concerns.
Bravo to Danielle and Renata for the wonderful customer service they render; also to Jimmy, Marco and Edmundo for the pride they take in the very fine work they do. And finally, I wish to give special thanks to Eddie. His hard work, energy and enthusiasm are praiseworthy. He eagerly identified, one by one, all the spots and areas that required his attention. When he finished, every inch of the bathroom was fresh and sparkling, and several key spots in the bedroom were scrubbed to perfection. His work ethic is remarkable and honorable.
Again, many thanks to everyone and especially to you.
Sincerely,
Lois A. Jordan